The video is not available
Some courses use lecture videos hosted on Youtube. If Youtube is not available in your location, or if it's blocked by your network, you may not be able to play the video.
Recent Youtube changes
Even if Youtube is accessible for you, some older videos hosted on Youtube may have been affected by Youtube policy updates and they will show unavailable or 'private.' We've reached out to affected partners with instructions on how they can restore their videos.
If the video or the video's transcript is available for download, while you wait for the course team to restore the Youtube video you can download the video or transcript to review on your computer.
The videos are stalling or freezing
If the video is available but playback is slowing or stalling, we recommend trying again later or taking these steps to ensure your browser is not preventing the video from playing. The stalling may be temporary.
If your internet bandwidth cannot stream the video smoothly, you can download the video or its video transcript to review on your computer.
Let us know about it
If the problem with video playback stalling persists after some time has passed, you can report this to edX Support with details about the browser and operating system you're using.
Download the video or video transcript
If the video is available for download, below the video player there will be a link Download video file. If the video's transcripts are available for download, below the video player there will be links Download SubRip (.srt) file or Download Text (.txt) file.
If any of these download links are available, you can click them to download the file to your computer. Then you can watch the video or read the video's transcript on your computer.