*Google Chrome is the recommended browser for taking exams with Proctortrack. Please make sure that you have approved ID verification photos before attempting a proctored exam. You can check your IDV status on your edX Dashboard.
Log into your account by entering your email address and the corresponding password before clicking “Sign in.”
Once you login, select the course you are taking with Proctortrack from your Dashboard.
Click on the desired exam from the list. Here we will attempt the onboarding exam.
Now go through the instructions and click on the Continue to onboarding.
Click on the Start System Check.
Go through the general guideline for the proctored exam and then click on the (x) to close the tab.
This is the Download page. Proctortrack will attempt to automatically start the download. If it doesn’t, click "here" to download Proctortrack manually.
If the App was downloaded during any previous exams, the page will detect the downloaded app and bring forward a pop-up window to click on 'Open Proctortrack' to launch the application.
Open the Proctortrack.zip (MAC) or Proctortrack.exe (Windows) file from the download bar at the bottom.
Finally, launch the Proctortrack app from your downloads folder to continue.
Once Proctortrack has launched, check the box labeled "I confirm my consent, agreement, and acknowledgement as described below" and click on "Start System Check" .
The system check will run to verify that the system is ready.
*Do not take photos of yourself (or otherwise verify your identity) if you do not plan to take the exam right now. You will be blocked from this exam if you take photos now, and return to take the exam later.*
Next, you will verify your identity. Please make sure your face is filling the frame before clicking 'Scan'. After that, follow the on-screen prompts.
If dissatisfied with the scans, click "No" to take the scan again. Otherwise, click "Yes" to proceed.
For the ID scan, please go through the instructions for a valid photo ID scan and click "Next".
For the ID scan, hold a valid photo ID up to the camera and click "Scan". Please make sure that your ID is clear and legible.
Click "No" if you are not satisfied with the scan. You can rescan the id as many times as needed or click "Yes" to proceed.
Review the Exam Guidelines carefully, and click on "I agree, Let’s Begin".
Once the proctoring software is recording a blue frame will appear on the screen indicating that you are being monitoring. The Proctortrack download page will be closed and you will be redirected to the test page on edX. Click on the "Start my exam" button.
Take the exam, making sure to submit answers for every question. Once you answer all the questions, it is important to submit the exam by clicking on the End My Exam button at the top right corner.