*Google Chrome (v25.0 or higher) and Firefox (v20.0 or higher) are the recommended browsers for taking exams with Proctortrack.
Please make sure that you have approved ID verification photos before attempting a graded proctored exam. You can check your IDV status on your edX Dashboard.
Also, you must have an approved onboarding status before you can proceed with the graded exam proctored by Proctortrack. To accomplish this, please follow instructions on Taking a Proctortrack Onboard Exam to complete onboarding.
Once you click into the Final Exam section of the course you will see the following. Please click 'continue to my proctored exam':
Next, you will see the following page. Please click 'Start System Check':
You will now see a new, Proctortrack window:
Please read this message, and then click the blue 'X' to close the pop up window. You will then be led through downloading the Proctortrack software. Proctortrack will attempt to automatically start the download. If it doesn’t, click "here" to download Proctortrack manually.
If the App was downloaded during any previous exams, the page will detect the downloaded app and bring forward a pop-up window to click on 'Open Proctortrack' to launch the application.
Open the Proctortrack.zip (MAC) or Proctortrack.exe (Windows) file from the download bar at the bottom.
Finally, launch the Proctortrack app from your downloads folder to continue.
Once Proctortrack has launched, check the box labeled "I confirm my consent, agreement, and acknowledgement as described below" and click on "Start System Check" .
The system check will run to verify that the system is ready.
Next, you will verify your identity. Please make sure your face is filling the frame before clicking 'Scan'. After that, follow the on-screen prompts.
If dissatisfied with the scans, click "No" to take the scan again. Otherwise, click "Yes" to proceed.
Next please read through the instructions for a valid photo ID scan and click "Next".
Hold a photo ID card up to the camera and click "Scan". Please make sure that your ID is clear and legible. Proctortrack must be able to clearly read the name on your ID in order for your onboarding exam to pass.
Click "No" if you are not satisfied with the scan. You can rescan your ID card as many times as needed or click "Yes" to proceed.
Review the Exam Guidelines carefully, and click on "I agree, Let’s Begin".
Next, you will be directed from the PT app back to edX. You will see a blue frame around your screen with a ‘You are being monitored’ message. At this point you will see the following edX page again. Please click 'Start Exam':
Next, click 'Start my exam':
You will now be directed the graded exam. Please make sure to submit answers for every question. Once you answer all the questions, it is important to submit the exam by clicking on the 'End My Exam' button at the top right corner of the window.