You can find our refund policy in our Terms of Service.
edX Verified Certificate Track
| When is the refund available? | When is the refund NOT available? |
| Up to 14 days after the Course Start Date | 6 months after the Payment Date |
| Up to 14 days after the Payment Date |
If you're eligible for a refund, you can automatically receive a refund if you unenroll from the course on your dashboard.
Program Bundles
If eligible, you can receive a refund for each course in your program bundle separately.
| When is the refund available? | When is the refund NOT available? |
| If you've enrolled in a program course, up to 14 days after your enrollment or 14 days after the Course Start Date | 6 months after the Payment Date |
| If you haven't enrolled in a program course, up to 6 months after your payment |
If you haven't already, click the Select Session button to choose any available session of the course. This will allow you to unenroll from the course and generate a refund if eligible.
If there are no sessions available, please contact edX support for assistance with a refund. To reach us you can click Help in the lower right or use the Contact Us form.
Professional Education
For most Professional Education courses, you can contact edX support to request a refund up to 2 days after your course starts. To request a refund for a professional education course, you can click Help in the lower right or use the Contact Us form.
Related
For information about how to unenroll from a course, see How do I unenroll from a course?
For more information about refund eligibility in courses that offer multiple sessions, see How do I complete a course when multiple sessions are available?
For monthly program subscriptions: Can I get a refund?