Payments & Refunds

Financial Assistance

• Does edX offer financial assistance? How do I apply?
• I am applying for financial assistance, but I do not see my course in the dropdown list in the financial assistance application.
• What is the deadline to apply for financial assistance?
• How do I know that my application for financial assistance has been accepted?
• Do I need to apply for assistance for each course?
• Can I transfer my financial assistance to a new course?

Payments

• How can I make a purchase for a group?
• How do I pay for a verified certificate?
• What is the Security Code on the payment form?
• Why is my payment failing?
• Will I receive a tax form?

Refunds

• Can I get a refund? What is the refund policy?
• How do I request a refund?