After you submit the Financial Assistance application, a decision can take up to 4 weeks. We recommend keeping the upgrade deadline in mind when you apply.
If your application is accepted, you will receive an email with a coupon code for a discount. You can then apply the code on the payment form for the discounted rate. You can read instructions on how to apply your coupon code in this article.
If your application is not accepted, you will receive an email response with the reason why.