Why haven't I received my activation email?

There can be several reasons why you did not receive an activation email.

  • There was a typo in the email address when you registered on edx.org.
  • For some reason, you might not have successfully registered an account on edx.org.
  • The automated activation email message was caught by your spam filter.
  • Your email provider might have blocked the automated email message.

Here's what you can do.

  • Check your spam or junk mail folder for an email from no-reply@registration.edx.org.
  • Add no-reply@registration.edx.org to your email contacts or approved senders list.
  • Try registering again with the same email address. If the account already exists, you'll see an error indicating that there is a duplicate email address.
  • From the edx.org log in page, click "Reset my password". The password reset message will activate your account.
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