For photo ID verification, it is required that your name on your photo ID card match the name on your edX account exactly. It must match for your entire name: first name, last name, and if applicable middle name or initial. The names must also be in the same language and alphabet.
We understand that many learners want their certificate to display a name other than the name on their ID card. So, you can change your full name on your edX account temporarily for ID verification. Then, you can change your name to your preferred name once your photos have been approved.
You can change your full name in your account settings. In the upper right corner, click the dropdown arrow next to your username then select Account.
There you will see a field for Full Name which you can edit under Account Information. After editing your name please make sure to click "Save."
It typically takes 1-3 days for the photos to be reviewed. Then, you may change your name back to your preferred name. Any web certificates you earn will automatically change to reflect your updated name.