XSeries, professional program and MicroMasters™program certificates are generated automatically when you receive a verified certificate in each of the courses in the Series. When your certificate is ready, a link to the certificate appears in the Program Certificates list on the right side of the Programs page on your dashboard.
If your program certificate does not appear in the Program Certificates list after you have earned verified certificates for all of the courses in the program,contact edX support by clicking Submit a request below, or by clicking the Support tab on the left side of any page at edX.org.
For more information about certificates, see Receiving Your Certificate in the EdX Learner's Guide.
For more information about XSeries programs, see the edX XSeries Programs page.